Available Immediately to Download for Free

April 3, 2012 – Cincinnati, Ohio. Bluespring Software, a leading provider of Business Process Innovation (BPI) technologies, announced the release of its new ProcessView™ Essential software for Microsoft (NADAQ: MSFT) Visio®. ProcessView Essential is a free add in that allows information workers, process owners and industrial engineers to easily model and measure performance of any business process described in Microsoft Visio.  

Designed with an extremely easy and intuitive user interface, ProcessView Essential takes simple process diagrams in Visio and makes them come to life to answer key questions such as “How long does it take to execute the process? How many resources are involved?  How much does it cost”? etc. Once the basic information is collected, Bluespring’s patented ProcessView Analytics Engine crunches the numbers and produces robust KPI reports and dashboards at the touch of a button.  

“ProcessView Essential is the first free product of its kind that allows Visio users to capture critical data about business process and generate meaningful statistics to make more informed business decisions,” said Rich Kurz, Vice President of Client Services for Bluespring.  “We are proud to offer a tool that allows everyone from a Junior Business Analyst to ITIL Practitioners and Lean Six Sigma Black Belts to incorporate analytics into every process improvement project.  With ProcessView Essential’s ease of use and focus on a few key metrics – time, cost and resources, now they can!” Kurz added.

Bluespring claims, without an innovative solution like ProcessView Essential, it is very difficult to provide concrete, statistical proof regarding how much a process costs and how improvements can reduce time, cost and improve quality.  ProcessView Essential allows everyone involved to get on the same page regarding a process’ effectiveness by producing these valuable KPI’s and providing the ability to benchmark a current state process against a modeled future state.    ProcessView builds the ROI for the process improvement effort.

ProcessView Essential allows anyone looking to improve their business process the ability to:

• Enter critical information about a process like time, cost, variability and resources, right into the Visio process map.
• Quickly validate a Visio process map and the information that was entered.
• Generate reports to identify overall process time, duration, utilization and resource cost.
• Measure the contribution of time and cost of every activity (step) in the process and quickly identify over and underutilized areas.
• Automatically separate all execution paths within a process, along with the frequency and duration of travel.
• Understand the impact of process improvements by modeling and simulating them before making any changes

ProcessView Essential provides anyone analyzing a business process access to simulation | modeling metrics they could not get without a significant investment in software and training.  ProcessView Essential is the newest member of a family of Analytic products that include ProcessView Standard, ProcessView Professional and LeanView™ (for Value Stream Mapping) that improve the capabilities found in  Microsoft Visio.

About Bluespring

Bluespring Software (www.bluespring.com) is a leader in providing Business Process Innovation (BPI) through advanced Analytics and Automation technologies. Using a “Rapid Process Assessment” methodology combined with advanced solutions for Business Process Analysis (BPA) and Business Process Management (BPM), Bluespring helps organizations worldwide understand and significantly improve key business processes in order to reduce cost, increase customer responsiveness, ensure quality, maintain compliance, and support growth. Bluespring is a proud member of the Vora Group of companies.

e-mail: PR@bluespringsoftware.com

phone: 513-794-1764

1.     It’s Free for 15 days! – Our 15 day trial is totally free, and it has the software’s complete functionality. If you’ve already downloaded the trial, activate today!

2.     You can easily double or even triple your VSM output. – No more costly, timely Kaizen events done by hand; this is a streamlined approach to getting the data you need, and having it all in one place.

3.     LeanView can export and import from Microsoft® Excel.  Once you know how LeanView formats information, you can format any export from another data system to be imported into LeanView (i.e. SAP, Oracle, Epic).

4.     LeanView automatically calculates everything for you.  It was developed using Lean principles, and it runs all of the complex calculations necessary in the background for you.

5.     The reports.  The map analysis report and A3 report are incredibly robust tools for those driving Lean initiatives, and they can be customized and pulled into Microsoft® Word to create a PDF, or into Microsoft® PowerPoint to create a presentation.

Don’t wait any longer to see how LeanView can transform your analytics; get your free trial today at http://trial.bluespringsoftware.com/TrialRequest/TrialRequest.htm.

If you were unable to attend then please visit our YouTube account where we have a recorded version of the webinar.  The video runs about thirty-seven minutes and is best viewed full-screen 1080p.

http://www.youtube.com/watch?v=NlKPAO8ut3Y

To recap, we discussed:

• Bluespring and its history and mission
• How easy it is to use ProcessView within Microsoft Visio by attributing data to shapes and creating process flows
• ProcessView’s analytics functionality and over twenty reports on Process Metrics (time, cost, resources, capacity, queue’s, ect.)
• A general overview of the meaning behind some of the report results
• We finished with answering questions asked by the participants

Again, many thanks to the participants for attending.  We will be hosting more webinars on a monthly basis, so be on the lookout!

                                                                                                                                                                                      Published: January 27, 2012

Good question. It does not have one.

But adding ProcessView to your copy of Visio will give you the following reports at the click of a button:

• Process Duration and Overall Percentage per Activity
• Process Time and Overall Percentage per Activity 
• Process Performance (“Bottleneck”) Management Model
• Activity Utilization by Batch Size and Stations
• Cost per Item Processed
• Process Capacity Model
• Cost per Resource
• Resource Utilization

With these reports, you can optimize operational efficiency, improve financial performance, and ensure quality product and service outcomes.

Visualize bottlenecks and see which steps take the longest and cost the most. Adjust your Visio diagram and rerun the report. See changes without disrupting operations or guessing at what will help.

IIE members and ITIL Practitioners have been turning to ProcessView to accelerate their BPA projects and are turning their existing Visio diagrams into comprehensive process analysis reports.

Too good to be true? See for yourself. You are invited to our monthly webinar on January 25, 2012 at 1:00 p.m. EST. You’ll see how you can take your existing Visio diagram and output reports that show you where you can make improvements and see how your process would be impacted by increased volume, rate, etc. Come join the webinar:

Free Webinar: See the reports your Visio diagrams can create with ProcessView
Wednesday, January 25 @ 1:00 PM – 1:45 PM EST

Happy Holidays!!

From our Bluespring Family to yours, we wish you nothing but the best this Holiday Season!

We want to thank everyone who has touched Bluespring in one way or another this year through attending Webinars and Software Demo’s, downloading White Papers, trialing our Software, upgrading to our new release and those that became a Customer or Partner!!  Thank you and we look forward to providing you more exciting Analytic and Automation software in 2012.  Have a safe and wonderful Holiday!

                                 Bluespring Software 

 When you assign Tasks to your Users, you want to ensure the workload is spread evenly throughout your Users.  One way of doing so is to use Round Robin assignment.  While Round Robin assignment distributes the Tasks evenly and is simple, it may not consider the difficulty of different Tasks, the ability of your Users to complete those Tasks in the same time or a User’s availability during meetings or vacations.

For example, let’s say Bluespring uses Round Robin assignment for our Sales Representatives to contact existing Customers about a discount opportunity on an upgrade, where the discount expires today.  We assign 10 Tasks to 5 different Sales Reps.  One Representative encounters a Customer who has had difficulties with her existing version and insists the Sales Rep inventory all of her problems, occupying the Representative for several hours.  In the middle of the afternoon, this Representative has 7 remaining Tasks and not enough time in the day to complete them.  So, in order to complete all of the day’s work, a Manager must now reassign the Tasks to other Sales Representatives, making more work for the Manager.

Fortunately, BPM provides us with an alternative to Round Robin assignment: Queues.  A Queue is a group of people who are eligible to work a Task.  Tasks appear in a List and your Employees “take” a Task, work the Task, complete the Task and then return to the List to take the next Task.  When an Employee needs to take extra time to complete a Task, such as in our example above, other Employees will take more Tasks without a Manager needing to reassign the Task.  If an Employee is on vacation or involved in a meeting, you don’t have to update anything: other Employees will continue to work Tasks in the Queue.  When you have a lot of Tasks in a Queue, a Manager can see the additional work load and have more Employees work that Queue.  Queues even help you understand which Employees are more efficient, because you can write reports to see which Employees complete more Tasks or average less time to complete a particular Task.

So, the next time you are thinking of using Round Robin to assign Tasks, think of the advantages of using a Queue!

Don’t miss your opportunity to hear Bluespring Software’s Vice President of Client Services, Rich Kurz, speak at the year-end ITSMF LIG Conference on Thursday, December 8^th.

Rich will be addressing the Ohio Valley LIG group regarding how analytics assists organizations in quickly getting their arms around a ROI to help with ITIL implementations – using Change Management as an example.  Utilizing Bluespring’s ProcessView software, Rich will demonstrate how Process Owners can scientifically quantify current costs in terms of resources, process time and overall duration, as well as, show management how moving to more of an ITIL aligned model improves throughput, reduces costs and improves overall corporate effectiveness.     Time and cost are the biggest hurdles in gaining executive level commitment within ITIL engagements and Rich will show how ProcessView assists organizations in getting the ‘YES’ from management and building the ITIL movement within your organization.

The conference will take place at Northern Kentucky’s METS Center at 11:30 AM.  See the RSVP link below, as well as a link to the METS Center directions page for assistance navigating to the site. 

RSVP – http://ov.itsmfusa.org/?q=content/itsmf-ohio-valley-lig-meeting-mets-center
Directions – http://www.themetscenter.com/center/default.aspx?page=maps

Published: November 29, 2011

During the presentation, Rich and Chris reflected on Bloor Research’s statistic about 60% of companies being held back from investing in innovation. They’re stuck making changes to existing systems and maintaining out of date technology. They then went on to discuss how you can enable the business to make changes in a controlled, governed manner using a business process management tool like Bluespring BPM5.

Rich then discussed a financial services company that uses BPM5 to free up IT time, so IT can focus on innovative projects that deliver more business value. And Chris discussed his experience with an online retailer that is using Bluespring to automate a number of previously manual processes while giving the compliance business group the freedom to manage changes to approvers and rules on their own. Bluespring manages the backend processes using the real-time values provided by the business.

Again, thanks to our attendees. We look forward to talking to you soon.

November 18, 2011
 

http://www.assemblymag.com/Articles/Web_Exclusive/BNP_GUID_9-5-2006_A_10000000000001126757

November 15, 2011

In the end, the customer thanked us for helping them:

1. Validate their assumption about their employees being “busy” (employees were running at 80% utilization or greater; which, as a “rule of thumb,” is on the high side)
    
2. Find at least two “quick wins” that they were able to implement before we even left!
    
3. Identify improvement areas that would:
   • Increase throughput by 22%
   • Reduce transaction cost by 26%
   • Reduce process time by 27%

Basically, the customer is at a point where they either (a) need to hire more people or (b) improve their process via automation, because the customer is growing at about 5% each month—not a bad problem to have! Thankfully, we also found that improvements could decrease a key stakeholder’s time by 61%, so that stakeholder can better handle the increasing demand.

The reduced cost more than pays for the improvement opportunities, which the customer is starting to plan today.

Exciting for us to see a customer grow while improving operations without sacrificing customer service.

Published: November 8, 2011